What does the Expo Crew do?
It’s simple: The Expo Crew makes people happy!
We work all over the show, behind the scenes and in the public eye to ensure each and every person that interacts with the Expo feels welcome and has a memorable experience. You could be keeping our Creator Guests fuelled and fed, providing fans with info at Customer Service, distributing much-needed goodies to your fellow crew members, or keeping your watchful gaze over autograph lines and Media Guests. It takes a village, and every member is important.
There are many teams that make up the Expo: Operations, Distribution, Programming, Admissions and many more. We do our best to connect each member with a team that fits their skill set and interest as they climb up the ranks.
What are the benefits of joining the Expo Crew?
First off, you get to be a member of an exciting and enthusiastic community of people who are fans just like you. Many of our crew members have developed great friendships at Expo and enjoy mini reunions each year they return.
Do I have to work the entire show to be on the Expo Crew?
No! All prospective members are required to crew the Edmonton Expo for a minimum of two shifts, one of which must be on Saturday. (Most shifts are roughly 8 hours in length.) Of course, everyone is welcome to join us for the whole event, but two shifts is the minimum requirement.
How do I know if I’ve been accepted to join the Crew?
Applications are processed in the order that they are received, once recruiting is open. If you’ve just setup a new account on our Crew Central page, you’ll be notified once your account has been reviewed and your password will be emailed to you. If for some reason your application isn’t accepted (i.e. you’re under the minimum age) we’ll contact you.
How much time do I have to commit to? Will I be able to see the Expo?
You sure will!
All crew are required to provide a minimum of two shifts during the Expo. (Shifts average 8 hours.) Of course, we’d be delighted if you want to spend more time with us!
You will be able to enjoy the Expo before or after your shift on the day(s) you are working… plus your Crew badge will get you in to the show on days you aren’t on duty!
(NOTE: Crew in Leadership positions are usually required to be at the show for the entire event.)
How old do I have to be to join the Expo Crew?
Crew members must be a minimum of 16 years of age.
I want to be on the same team as my friends, can we do that?
All teams have limited availability, but we’ll try to match you up on the same teams if you like. We can’t promise it, but we’ll certainly try. Just be sure that you mention it on your application, or to your Team Lead.
I’d like to be in a Leadership position. Can I do that?
The Expo generally recruits leaders from within. If you want to be on the Leadership team, the best way to go about it is to join the Crew and show us what you have!
What sort of things does the Crew do? What teams do you have?
We have so many different teams it’s hard to know where to start! Here’s a partial list:
- Admissions: Checking fans into the show, passing out their wristbands ‘n goodies.
- Cosplay: Prepping and helping out with our Annual Costume Contest and Cosplay Corner.
- Creator Guests: Taking care of our Creators, keeping them hydrated and fed. Also keeping an eye on their tables when they go for a much-needed break!
- Crew Support: The best way to see and try lots of different aspects of the show. Crew Support may be working in the Crew Lair (helping check crew in and out, passing out shirts, etc) or supporting other teams throughout the show. You may be in Photo-Ops one day and Expo Store the next!
- Customer Service: Wise in the ways of Expo, you know all the things. You’ll help fans with their burning questions at the official Customer Service locations on the show floor.
- Distribution: The Expo requires a lot of STUFF. You’ll control it all. Helping other teams with their needs, whether it’s water for Crew, shirts for the store, sharpies for autograph tables … you keep everyone running! (Some physical work required.)
- Exhibitor Registration: Checking in our Exhibitors, vendors and Artist Alley folks. You’ll direct them to their homes for the show, provide them with their badges, and answering any questions about setting up their booths.
- Expo Store: Providing friendly customer service, retail sales and helping attendees make their selections from all the cool exclusive swag!
- Operations: Making sure our fans know where to come and go, and entering the venue in a safe manner. You’ll assist with crowd control, and work in many different locations throughout the show so you’ll get to see plenty!
- Photo Op Crew: Selling photo tickets, directing fans, running 8x10 pics to their happy owners and more … one of the busiest places in the whole show.
- Photography: Talented photographers only need apply! If you’re great with photo composition, have your own dSLR and love to take event-related pics, this is the place for you. (Photographers must have their own gear, and must be SLR-based, preferably with SD card storage. This team is heavily curated. Applications will be asked to show their portfolio/previous work. Limited applicants accepted.)
- Programming: Panels, workshops & presentations. You could be a room-usher, a mic-runner, an A/V assistant & more.
- Prop Team: Helping fans ensure their weapon-like props are safe and compliant with our show rules. You’ll review applications and issue Peace Bonds. Prop Team helps us provide a safe and enjoyable show for everyone!
- Response Team: Highly qualified crew are the ones who put out the ‘fires’. It’s their job to handle any extreme conditions and spot a problem before it occurs. Must be critical thinkers and be able to remain calm under duress. (This team is heavily curated. Applicants will be interviewed. Previous experience in emergency services preferred.)
- Tabletop Gaming: Love games? Polyhedral dice? Helping people of all ages discover new fun? You’ll love this team.
- Welcome Team: You’ll greet fans arriving at the show with grins, high-fives, grab-bags, copies of the show program, answering questions and more. You’re a mobile smiling FAQ! (Welcome Team is a sub-set of Customer Service.)